Sophos Security Newcastle

Our team were delighted to attend the IT Europa & Intelligence Ltd Awards in London and Sophos were the winners of the Security Vendor of the year! They offer expert Sophos security Newcastle and It was fantastic to be able to attend a live event in person and to win it was extra special. This is the 12th year that the awards have been held and they have been created to recognise and reward excellence in European Software development, IT and Telecom solutions.

Who Are Sophos?

Pentagon are partnered with Sophos to ensure your business is protected from internal and external threats around the clock. We are also accredited in their state-of-the-art, award-winning synchronised next generation security products to ensure we deliver solutions that offer you the most appropriate risk mitigation on the market.

Sophos is a worldwide leader in next-generation cybersecurity, protecting more than 500,000 organisations and millions of consumers in more than 150 countries from today’s most advanced cyberthreats.

What Do They Do?

Protect your business and home electronic devices with Sophos’ security expertise. You will no longer have to worry about security threats with their Endpoint (Intercept X), Firewall and MTR (Managed Threat Response) services!

“What’s protected?” you may ask…

– Your network

– Cloud storage

– Emails

– Servers

– Mobile

And much more!

Sophos also have a state-of-the-art Cloud-based management system which allows users to…

– Secure endpoints

– Hunt for threats

– Manage cloud environment

– Protect servers

– Manage firewalls

– Set up Wi-Fi

– Protect mobile devices

– Track your alerts

– Secure devices and data

Sophos were chosen as the winners for a European IT & Software Excellence Award because their services truly are excellent, and it makes us incredibly proud to be partnered with them.

We know that when our customers choose Network Security from Pentagon, they will always receive the best service and support.

Visit our website here, or contact us on 0333 366 0005 for more information on our Network Security options and Sophos security Newcastle.

Sophos Security Newcastle - Pentagon Computer Solutions

Sophos Security Newcastle - Pentagon Computer Solutions

Sophos Security Newcastle - Pentagon Computer Solutions

We Have Moved!

We are delighted to announce to all of our customers that we have relocated to a new office premises just on the outskirts of Stanley. Moving to a new location will allow our team to continue to provide high-quality IT support to our valued customers and to those who will join us as we expand into Durham.

Our new address is…

The Greenhouse, Greencroft Industrial Park, Annfield Plain, Stanley, DH9 7XN.

The Greenhouse is part of the environmental and regeneration charity Groundwork NE & Cumbria. As well as our office being in a prime location, the building includes unique sustainable features throughout, making it even more of a fabulous place to work and have our office.

There is a wide range of natural flora and fauna surrounding the amazing landscape which helps to promote biodiversity. Within the building there are features such as geo-thermal heating and cooling systems that have been designed to make the most of natural resources whilst enhancing the local area. Plus, an added bonus is that there is a 50-metre-high wind turbine that generates all the electricity for The Greenhouse.

Surrounding the building there are many unusual features that make The Greenhouse so unique. Features include artistic elements, the lake, dry stone walling and willow weaving, a cycle path and the Greencroft Woodland.

There are so many incredible things to see when you visit our Pentagon team at The Greenhouse!

We are also thrilled that now we have moved offices that we are offering our services to the Durham area too. We look forward to welcoming our current customers and new customers to our office.

Pentagon offer a multitude of services such as Managed IT Support, Network Security, Cloud Computing and much more. You can speak to a member of our team by calling 0333 366 0005 or visit:

Installing Ubiquiti Wi-Fi Into A Managed Office Space

The Pentagon team have recently installed Ubiquiti Wi-Fi into a managed office space in the North East. UniFi is a scalable enterprise Wi-Fi management that combines performance, scalability, and a central management controller. Packed with features, the UniFi controller allows you to map out networks, manage system traffic and provision additional UniFi APs.

Ubiquiti Wi-Fi offer a choice of skins with different colours to suit a variety of environments and the routers are smaller and more discrete than many alternative enterprise grade access points and all are centrally managed from the cloud.

Our team use mobile, laptop and PC- all of which are fully covered by Ubiquiti.


With a Wi-Fi Installation from Pentagon you can design, plan and manage your system with our expert team. If you are looking for fast and secure Wi-Fi in the North East, contact us today. Wi-Fi capabilities move extremely fast so if you are looking for a better, stronger internal solution or increased speed and coverage within your building, our team of expert engineers can help you and your business. Plus, we can even facilitate communication between multiple branches using wireless state of the art, wireless technology!

Design, plan and manage… we have you covered!

We work with a number of leading brands as such as Draytek, Ubiquiti and Ruckus to provide Wi-Fi services. our team can also carry out a Wi-Fi survey which will identify the best antennas and Wi-Fi frequency to suit your environment and the number of users that are linked to your Wi-Fi infrastructure.

Are you a North East business looking for a new Wi-Fi solution? Or are you looking for a trusted IT Partner who can provide System Designs, Cloud Computing, Data Backups, Network Security and much more? Call Pentagon on 0191 5800 171 or visit: and we can help you find a solution.

Dunston Staiths Restoration Project

In February 2019 the iconic Dunston Staiths, suffered a serious arson attack which caused significant damage. Thanks to the ongoing support of many, and recent grant funding, a new and exciting chapter awaits, in partnership with the National Trust. The friends of Dunston Staiths shortly after the attack launched a campaign to support the repairs.

Over the past two years since the event, there have been many activities and events that have taken place to help raise money for the restoration project. Events have included:

‘Save the Staiths’ 5k & 10k Challenge, The Late Shows and much more!

The Pentagon team have been delighted to be involved in the restoration project and have been volunteering to aid them with free monitored CCTV in an outdoor setting where there is no power and cables aren’t permitted. Our team were working at heights to help secure the future of the structure.

The cameras offer great 1080p high-definition footage and night vision whereby the key holders are notified of motion on the structure’s upper and lower decks. We were absolutely thrilled with the results.

Funders and supporters of the project include Heritage Lottery Fund, Historic England, Gateshead Council, Durham Wildlife Trust, Garfield Weston Foundation, Taylor Wimpey, Sir James Knott Trust and LEAF.

Heritage is an important part of the North East region and the public response to this project has been incredible, reminding us all of the importance of our heritage to all of our futures.

If you are able to donate, visit:


For more information about Pentagon and the services that we offer to the North East, such as Managed IT Support, Network Security, Cloud Computing and much more, visit: or call us on 0191 5800 171.

How Technology Has Evolved Overtime and Helped Businesses

Over the past decade, technology has continued to develop at a rapid speed allowing businesses to always have the highest quality technology available to them. 10 years ago, there was a lack of work communication tools which made it difficult for businesses to communicate externally and internally with both customers and colleagues. The ever-changing technology will continue to grow and evolve allowing businesses to operate with even more ease.


Sharing information, data and communicating with customers and employees is vital to all businesses. With many businesses working from home over the past year, technology has made life much easier with applications such as Zoom, Microsoft Teams and social media platforms. During lockdown, automated messaging was used to help businesses boost marketing productivity and show a presence. Now, it is used to provide customers with information or a response before the customers is responded to by an actual member of the team.

Remote Working

Despite lockdown, remote working has continued to grow over the last 15 years. Covid-19 forced many businesses who had never worked from home before to adapt to the climate and make this change. Now, for many businesses remote working is here to stay and something more and more businesses are going to be offering. Many businesses had to quickly adapt and ensure that the members of their team had the right equipment to do their job whilst working from home. The Pentagon team were on hand to help their clients with this new way of life and remotely assist them with their technology.


Artificial Intelligence has started to reshape the world and how we go about our daily tasks. There are many things that AI can do from processing massive amounts of data quickly and putting it into a digestible format to security and the use of a CRM. AI can help businesses increase their sales, detect fraud and improve customer experience.

Cloud Computing

Cloud technology has provided businesses across the world with a foundation for becoming more collaborative and customer focused. Using Cloud Computing has allowed businesses to access data, files and shared information from anywhere in the world. For businesses with offices in different time zones, they can all access the same information whenever they need it. Pentagon offer Cloud Computing to businesses across the North East, if this is something your business is looking to transition to, contact our team and we can help you.

Pentagon are proud to offer a number of services such as Managed IT Support, Network Security, Data Recovery services and much more. Call our team on 0191 5800 171 or visit:

The Benefits Of Cloud Computing

Cloud computing offers multiple benefits to all businesses. For businesses across the world cloud computing is something millions have invested in and switched to as it has enabled them to expand and carry out tasks with ease. Below we have provided you with some of the key benefits of cloud computing.


There are multiple different plans available when investing in cloud computing. Users are able to scale the services to meet their requirements, customise applications and documents from everywhere in the world. The cloud infrastructure scales on demand, accommodating the requirements of all businesses big or small.

The storage options that are available allow you to choose from public, private or hybrid options depending on security measures and other considerations.

Cloud Efficiency

Cloud computing uses remote sources meaning that businesses save money on servers and other storage equipment. The cloud-based applications, data and information are all accessible from nearly any device anywhere in the world. This allows large enterprises with teams in different locations to all access the same business data and information from their workplace. It is no secret that hardware failures do happen, however with cloud computing these failures do not result in data loss because of regular networked backups.


Understandably, some businesses can worry about utilising cloud computing as the data and information isn’t stored onsite. Questions such as “if you are able to access the information and data from a remote location, what is stopping a cybercriminal?” are often asked. A cloud computing host’s position is to always carefully monitor security and ensure that all threats are reduced, and information is secure.

92% of businesses saw an improvement in security after transferring to cloud computing and 91% said that the cloud makes it easier to meet the governments compliance requirements.

Our cloud computing products include Microsoft 365, Microsoft Azure, Datto Workplace and Google GSuite.

Contact our team on 0191 5800 171 to discuss how we can help your business, or visit:

Managed IT Support From Pentagon

Managed IT Support is crucial to many businesses as it ensures that you have a team of professionals on hand to help you when there is a problem, or you need assistance. IT is in the detail, and we provide full Managed IT Support for our clients around the North East and further afield.

Our standard IT Support and Maintenance Solution has a number of features that are included as we like to ensure that our team are available to help you no matter the problem. Our service includes:

  • – Support of mainstream ‘off the shelf’ software packages
  • – Emergency system failures- if a system were to go down you can call our team straight away and we will help support the system and carry out the necessary repairs as part of the plan
  • – Remote support – we can often fix problems using the internet without having to come to your office, which saves you waiting for an engineer to travel to your premises

This is just a few of the many features our IT Support and Maintenance solution includes. If you are looking for more information about our Managed IT Support please contact us.

To provide maximum strength and security we build our own systems. However, no IT system is ever 100% infallible and you will need a trusted IT partner to put things right if they were to go wrong. That would be us! We are here to support our customers during their time of need.

Plus, our IT Solutions offer flexibility to expand as your business grows. We like to be able to ensure all of our customers that as there business grows, their systems can grow with them too.

We are proud to provide a number of services such as Network Security, Cloud Computing and much more to the North East. For more information please call us on 0191 5800 171 or visit:

5 Internet Safety Tips

Whether you’re browsing the internet for work or in your free time, you need to ensure you’re not putting yourself or your device in jeopardy. In this blog we discuss some top tips to follow for safety online.

Ensure your password is secure
One of the main ways hackers access your personal data is through a weak password, if your password is easy to remember, it also means it’s easy to guess. The most important factor is to make the password at least 15 characters. Ensure you use a mix of letters, numbers, and symbol. Plus, you can also use a random password generator to ensure your password meets all of this criteria.

Keep up to date
If your device hasn’t been updated in a while this can make it even easier for hackers to gain entry. When a new update comes out this fixes any bugs and weaknesses in the last system that could be infiltrated.
Here at Pentagon, with our IT Support North East we can ensure all of your devices are up to date and have the latest security software to prevent any breaches.

Don’t download just anything
Even if you’ve found an attachment that would be helpful to download, have you investigated the page? Has it got an SSL? Does the website seem legitimate? If you can’t answer these questions, then it’s best not to click download.

Be careful what you post
Once information is out in public domain it’s out there, even if deleted people can still gain access. That’s why it’s always wise to ensure any private information is kept private, especially when it comes to vital business information. Don’t put anything online that you wouldn’t want to be seen.

Use a secure VPN
When browsing in public, you can expose yourself to cyber security threats, this is done through Wi-Fi connections and VPN’s that are unsafe. To make sure you are totally secure it’s important you use a private network that does not allow the public domain to access.

To learn more about our Managed IT Support, please call 0191 5800 171 or visit:

Making a Successful Transition Back to The Office

For many businesses up and down the country, working from home has become the new normal and with the latest government announcement of restrictions being lifted, businesses will be able to go back to their premises.

We understand it’s not going to be the easiest transition, ensuring your office space is Covid compliant is a high priority and that everyone feels comfortable to return. But an area you might not think about is your IT.

Throughout lockdown people have been using at home devices and getting everything back in one piece can be a concern.

With the help of Pentagon Computer Solutions, we can ensure your IT transition is as smooth as possible with no disruptions and loss of data.

Our experienced professionals can assist your team whether they are all returning to the office at once or you’re taking part in a phased return. No matter where your team may be, it’s important all files and data are accessible and most importantly safe.

With our tailored Managed IT Support we can make sure your systems are maintained, regularly updated and as secure as can be. We also offer remote and out of hours support too for if you run into an unexpected problem.

We know you’ve got lots to think about when heading back to the office and your IT doesn’t need to be another worry on the list…

To learn more about our Managed IT Support, please call 0191 5800 171 or visit:

How Pentagon Can Be Your Trusted IT Support In 2021

Although the start to 2021 has been unexpected, the new year is a perfect time to plan ahead and stay positive. At Pentagon we understand that as a business you can feel unsteady, not knowing when you’ll be back in the office.

Because of this your IT Systems can suffer as you try to make remote working the best it can be. At Pentagon Computer Solutions we have been continuing to support businesses across the North East and the UK with Managed IT Support helping them stay safe and productive whilst working from home.

We are proud to work with a varied client base helping them with specific IT needs for their business. As a small business ourselves we fully appreciate the need for reliable and quality IT Solutions that doesn’t break the bank.

Our Managed IT Support ensures your businesses’ systems are up to date, effective and most importantly safe. Just some of the solutions included are…
– Ensuring antivirus software updates and other security updates are installed.
– Your equipment is regularly checked to ensure that the latest firmware and software updates are installed.
– Creating and maintaining solid data backup solutions.
– Remote support without the need to come to your office or home.
– Out of hours support.
– Emergency system failures.

The last thing you want is your IT System to get hacked, fail or struggle to cope with daily tasks. With Pentagon on your side, you never have to worry.
Contact us today to discuss how we can support your business in 2021. Please call 0191 5800 171 or visit: