Managed IT Support is crucial to many businesses as it ensures that you have a team of professionals on hand to help you when there is a problem, or you need assistance. IT is in the detail, and we provide full Managed IT Support for our clients around the North East and further afield.
Our standard IT Support and Maintenance Solution has a number of features that are included as we like to ensure that our team are available to help you no matter the problem. Our service includes:
- – Support of mainstream ‘off the shelf’ software packages
- – Emergency system failures- if a system were to go down you can call our team straight away and we will help support the system and carry out the necessary repairs as part of the plan
- – Remote support – we can often fix problems using the internet without having to come to your office, which saves you waiting for an engineer to travel to your premises
This is just a few of the many features our IT Support and Maintenance solution includes. If you are looking for more information about our Managed IT Support please contact us.
To provide maximum strength and security we build our own systems. However, no IT system is ever 100% infallible and you will need a trusted IT partner to put things right if they were to go wrong. That would be us! We are here to support our customers during their time of need.
Plus, our IT Solutions offer flexibility to expand as your business grows. We like to be able to ensure all of our customers that as there business grows, their systems can grow with them too.
We are proud to provide a number of services such as Network Security, Cloud Computing and much more to the North East. For more information please call us on 0191 5800 171 or visit: pentagoncomputers.co.uk