How Will Technology Benefit People Throughout The Festive Period During a Pandemic & How Will A Digital Christmas Benefit Families in 2020?

With many people starting to plan for Christmas festivities during what can only be described as an exceptionally difficult year, many companies and individuals are already embracing technology to keep in touch with loved ones near and far, and preparing for what is likely to be a very different and unusual Christmas with the North East braced for the potential of the UK government imposing a transition into  tier three restrictions, despite local politicians strongly opposing further constraints being introduced in the local area.

What can technology do to assist this Christmas and New Year, is something that Cyber Security Technologist, and Managing Director at Pentagon Computer Solutions Ltd, Ray Burke has been asked repeatedly in recent weeks.  The answer lies with utilising video conferencing to keep in touch with loved ones. Ray Burke was surprised that many people did not realise that Zoom can be used free of charge for gatherings online for up to 40 minutes per session, and other platforms offer free videoconferencing too. This is something more and more families are utilising to remain connected throughout the pandemic. Furthermore, there has been a surge in people of all ages using smart devices such as the Amazon Echo & Alexa enabled devices to keep in touch with family members too, because once they are set up they are quite simple to use.

Staff at local technology and IT Managed Service Provider, Pentagon Computer Solutions, has already seen a second peak of unprecedented demand for web cameras, conference phones, CCTV, and improved internet connectivity to enable families to keep children entertained at home and to enable video conferencing with friends and family who would ordinarily be able to visit one another. The peak has been so great, that web cameras and video conferencing devices became hard to source in September 2020, according to Joseph McDonald, Senior Engineer at Pentagon Computer Solutions.

Sadly, for many people, getting high speed internet services remains to be somewhat of a challenge and the team at Pentagon Computer Solutions has been trialling a new product that has been able to deliver impressive internet download speeds in excess of 100Mbps in rural Northumberland. Such speeds are quite unheard of in areas that do not have high speed fibre technology deployed by either BT Openreach or Virgin Media. This new product has proven very popular in holiday homes, caravans, and rural properties that aren’t able to use conventional internet connections that are taken for granted in cities and urban areas, and Pentagon Computer Solutions has been able to help many homes and businesses improve Wi-Fi coverage and increase internet speeds to support multiple Zoom calls, Microsoft Teams meetings, Skype conferencing, and kids playing games consoles & completing school work online etc.

If you feel your business, community group or indeed your domestic situation would benefit from some IT support and better connectivity, or you want to help a loved one stay in touch give Pentagon Computer Solutions a call for free and impartial advice. Their website address is or you can call 0191 5800 171.

Stay safe, take care, and enjoy the festive period digitally where you cannot spend it with family and friends.

Autumn & Winter 2020 IT Tips

  • is excellent for running an online Secret Santa, and ensures everyone gets a gift, all online and FREE! You can also ensure you are not given someone in your own family to buy for, its really nifty!
  • Sophos Central Home Edition includes parental controls to keep kids safe online and is on offer at time of going to press, at £37.50 for 12 month licencing which covers up to 10 devices including MAC and Windows devices, further reductions are available for longer term licensing! The product is one of the best on the market and offers exceptional value and protection – buy online at
  • Microsoft Flight Simulator 2020 has finally been released after a long time of waiting. Could this make a good Christmas gift for someone interested in aviation? Available on Amazon Prime at
  • Did you know you can now group tabs within Internet browser Chrome? Find out more at

Pentagon Computer Solutions Ltd cannot accept any liability for third party websites or products recommended. For help with installing and setting up products please feel free to reach out to our friendly team who will be more than happy to help and advice on an impartial basis.

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